Orders & Returns

Each product listed on the website “dawoodkhantailors.com” is 100% Original. Every product goes through extensive Quality Check before it is dispatched. Please be advised follow "Return with exchange only (NO REFUNDS)" policy to help us deliver the very best and latest in fashion. We believe as a customer who order online must be aware that colours seen on a monitor will be slightly different as compared to the colour of actual outfit ordered.

Cancellation

The customer can only cancel the order within 24 hours of placing the order. No cancellations will be allowed after 24 hours of purchase. Kindly contact us at info@dawoodkhantailors.com for cancellation queries

We reserve the right to refuse or cancel any order for reasons inclusive but not limited to product not available, incomplete or damaged product etc. You will be notified with the exact reason for cancellation of your order.

Exchange and Return

Sale and discounted product cannot be exchanged or returned.

Only defective product can be exchanged or returned.

We will not accept change of mind returns.

Misprint, Beads or tassels coming out, uneven edges of dupatta, difference in shade, and lesser fabric will not be considered as defect.

Products are to be returned in its original condition, original packaging, with invoice.

The ordered product can be exchange if damaged, faulty or wrong order received.

Customer can opt for store credit, which is valid for six months in case you are not buying anything in replacement

Exchanges are case specific and will be decided by the customer care team.

We request you to contact us at info@dawoodkhantailors.com within 48 hours of receiving the damaged, incomplete or wrong order product. Once we verify the damage or manufacturing defect, our customer care team will email you with details on how to return said product. Do not return any product(s) before receiving a confirmation email by us.

The customer agrees not to dispute the decision and accept the decision regarding the cancellation and return.

If a product is to be replaced due to damage upon receipt, we shall reimburse the complete shipping costs for dispatch and return. Shipping charges are non-refundable on Cash on delivery (COD) Order Service

PRODUCT DISCLAIMER

dawoodkhantailors.com is an E- Retail store. We sell only 100% branded & original Pakistani suits which come in the company packaging and are sourced from all leading brands and designers. We will not take any responsibility for any limitation occurring from Brands and Designer Part.

The details of the products or product specifications (weight, colour, handwork details, size, etc.) as mentioned on dawoodkhantailors.com are only approximate values. There may be variations in colour and embellishment of the actual product against that as shown on the website. This is due to the nature of fabric dyes, weather at the time of dying and differences in display outputs due to lighting, digital photography, colour settings and capabilities of computer monitors.

Apparel consisting of embellishments like beads and sequences usually has the tendency to come off. Even with perfect handling, case and packaging this cannot be completely avoided.